New process when buying Autodesk products
Effective from 16 September 2024, there will be changes to how you purchase and renew your Autodesk products.
- In this new buying process, the transaction and payments for purchases and renewals will happen directly between you as a customer and Autodesk.
- Everything before and after will remain unchanged.
- As an Autodesk Platinum Partner, we will continue to support you when you purchase and renew your Autodesk subscriptions as well as offering our support services, training courses, specialised expertise, consultancy, our own digital solutions and other software.
Blackout Period
Please note that due to the transition to the new shopping experience and necessary system integrations, there will be a blackout period in week 37 during which orders cannot be processed.
Please consider whether you require additional subscriptions or seats during the blackout period and place these orders by 6 September at 12:00 noon. Orders received after this deadline will be handled through the new Autodesk purchase process starting September 16.
What will change?
From now on, your final quotes and invoices invoices related to Autodesk products will come directly from Autodesk via email. If you are an Autodesk Flex customer, you may recognize the process as it is the same.
What will not change is that NTI Diatec will still send you quotes and discuss your needs.
How can you prepare?
Ensure you are prepared to receive and pay invoices from Autodesk instead of NTI Diatec.
If your company has a procurement team, they might require you to set Autodesk as a vendor before they can handle invoices from Autodesk. You can set up Autodesk as a vendor from this page. If invoices are not paid on time, you may risk losing access to your Autodesk software.
Below, you can find some of the most frequently asked questions. If you have additional questions, you are as always welcome to reach out to your NTI Diatec contact person.
FREQUENTLY ASKED QUESTIONS
NEW BUYING EXPERIENCE
Autodesk aims to improve the customer experience and meet the expectations of B2B buyers by providing easier and quicker access to subscriptions. The benefits for you are:
- A simpler way to receive purchase and service recommendations tailored to your needs.
- Consistent pricing no matter how you buy.
- Self-service capabilities for added control and convenience.
We will contact you about any upcoming renewals as usual. If you have any questions before then, please contact us.
No, the following product is not a part of this change:
Assemble Enterprise, Assemble Office, Assemble P6 Connect Office, Assemble P6 Connect Project, Assemble P6 Connect Region, Assemble Procore Connect Office, Assemble Procore Connect Project, Assemble Procore Connect Region, Assemble Project, Assemble Region, Assemble (Account-Based), Autodesk Construction Operations Bundle (Account-Based), Autodesk Preconstruction Bundle (Account-Based), Autodesk VDC Bundle (Account-Based), Autodesk Within Medical, BC Pro - International, Bid Board Pro - International, BIM 360 Build - Packs, BIM 360 Cost, BIM 360 Enterprise, BuildingConnected BC Pro, BuildingConnected Bid Board Pro, BuildingConnected TradeTapp, CAM Services, CFD - Premium, Construction Cloud - Connect, FlexSim, Maya with Softimage, PlanGrid, PlanGrid - Add-On, PlanGrid - Crane, PlanGrid - Dozer, PlanGrid - Enterprise, PlanGrid - Nailgun, PlanGrid -Services, Post Processor - Premium, PowerInspect Premium, PowerInspect Ultimate, PowerMill Premium, PowerMill Standard, PowerMill Ultimate, PowerShape Premium, PowerShape Standard, PowerShape Ultimate, ProEst Cloud Subscription, ProEst Costbook, Pype Autospecs, Pype Autospecs & SmartPlans, Pype Bundle, Pype Closeout, Pype Closeout & eBinder, Pype eBinder, Pype SmartPlans, Structural Bridge Design, VRED Core, VRED Render Node
Contact your NTI Diatec account manager, they can support you through the process, in setting up your account and making sure you get started in the right way.
No, governmental institutions will proceed without change and you will continue to purchase and renew your Autodesk licenses via NTI.
If your company is partly owned by the government and you're unsure whether this applies to you, please reach out to us.
You can continue to buy Autodesk software via NTI. You may purchase via our webshop or reach out to your NTI contact person for a quote. Once confirmed, the order will be placed with Autodesk, who will send you a confirmation email.
SUBSCRIPTIONS AND RENEWAL
We will contact you about any upcoming renewals as usual. If you have any questions before then, please contact us.
Yes, we can. Please reach out to NTI.
Despite these changes, renewing through us offers several key benefits:
- Trusted Partner: We have a longstanding relationship and in-depth understanding of your needs.
- Expert Guidance: Our team will manage the transition and assist with any administrative tasks on the Autodesk platform.
- Dependable Support.
- Own IP: Get the most out your Autodesk with our complementary products - NTI Academy an online learning platform & NTI For Revit which offers over 100+ functionalities designed with Revit users in mind.
- Value-Added Services: Access to exclusive training sessions, personalised support, and more.
Yes. Please contact NTI for support.
As always anything outside of Autodesk products will still be handled by NTI.
No, it remains the same for now.
PAYMENT & INVOICES
For your Autodesk purchases, you will need to be able to pay Autodesk directly and will need to use their payment details to do so. Click here to find vendor forms for setup if needed.
All the information you need to set up Autodesk as a vendor in your system and be ready for payment transactions can be found here. If more information is needed by your procurement team, please contact your account manager at NTI.
The payment options* include:
- Invoice – 30-day payment terms available subject to your account approval
- Direct Debit
- Paypal
- Credit Card
*Payment options may differ by country.
Yes. Please accept the quote and select the payment approach, and then you can get access.
No, it will be a separate quote. Autodesk doesn’t have control over what we offer to add value to you.
When the “pay by invoice” option is selected, you can add purchase order information directly in the payment portal.
contacts
Yes, your NTI account manager will continue to provide advice and guidance on Autodesk solutions and other solutions to find the best solutions for your business and user needs.
Please contact your NTI account manager.
Any Questions
NTI Diatec's expert team is here to help you make a smooth transition to the new buying process for all your Autodesk products. Contact your NTI Diatec account manager, they can support you every step of the way.